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Former Union Minister and IAS officer K J Alphons has filed a class action petition at the Central Consumer Protection Authority, accusing Maruti Suzuki of misleading lakhs of buyers with exaggerated mileage claims for its Grand Vitara Smart Hybrid

Former Union Minister K J Alphons complains to the consumer forum against Maruti cars...

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Mileage issue: K J Alphons drags Maruti Suzuki to the consumer forum Former Union Minister K J Alphons, who is also a former IAS officer,...
The regulation stipulates that synthetic diamonds cannot be graded alongside natural diamonds, maintaining market clarity and preventing misleading comparisons

Government to release framework for consumer protection in the diamond industry

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Natural vs lab-grown: The new framework aims to ensure transparency and ethical practices in India's diamond sector The Indian government announced on Tuesday that it...
CCPA concludes that pricing covers both production and service costs and hence a separate service charge is not needed

Consumer Protection Authority bars hotels and restaurants from levying service charges

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The new guidelines against ‘service charge’ Reacting to numerous complaints from consumers, India’s Central Consumer Protection Authority (CCPA) on Monday barred hotels and restaurants from...
2,482 grievances were registered by consumers against Ola and 770 grievances were registered against Uber in the month of April

Consumer protection body issues notice to Ola, Uber over violation of consumer rights

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Ola, Uber get notices for alleged 3,200 complaints in 1 month The Central Consumer Protection Authority (CCPA) on Friday issued notices to Ola and Uber...
CCPA found faults with the company’s claims of being the “World’s No.1 sensitivity toothpaste

Sensodyne fined Rs.10 lakh by consumer body over “misleading ads”, orders company to drop...

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Sensodyne ordered to stop misleading ads b CCPA The Central Consumer Protection Authority (CCPA) has imposed a fine of Rs.10 lakh on Sensodyne. Further, it...
Ola’s financial performance for the July-September quarter (Q2 FY25) reveals a 43% increase in net losses

Ola Electric to lay off 500 employees amid financial struggles and ongoing controversies

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Ola Electric's layoffs will affect employees across multiple departments Ola Electric, the electric vehicle (EV) manufacturer led by Bhavish Aggarwal, is set to lay off...
CCPA wrote to Amazon regarding misleading product claims by certain sellers

Amazon removes sweets sold under ‘Shri Ram Mandir Ayodhya Prasad’ after CCPA notice

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CCPA issues notice to Amazon over sweets sold under the guise of Ram Mandir prasad on its platform Amazon has removed sweets sold under the...
All environmental claims shall be backed by verifiable evidence, and while making disclosures

Centre to crack down on firms making false eco-friendly claims on products

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Govt finalizes draft new guidelines to prevent cos from false pro-green claims New guidelines are being prepared by the Department of Consumer Affairs to protect...
Guidelines shall be applicable to all the coaching institutes whether online or offline

Centre to tighten rules to check misleading ads, fake claims by coaching centres

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CCPA took motu action against misleading advertisements by coaching institutes The Central Consumer Protection Authority’s (CCPA) committee held its first meeting on Tuesday to discuss...
CCPA took suo-moto cognizance of numerous complaints and issued notices to six online portals and five travel agencies directing them to immediately refund as per the SC's order

Govt directs travel portals to process refunds related to air tickets booked during Covid...

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Department of Consumer Affairs meets online travel aggregators on issues affecting consumer interest India’s Consumer Affairs Ministry on Wednesday directed online travel aggregators to process...

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