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The proposal for creation of additional posts was mooted in June 2020, keeping in view the pendency of cases

Delhi Guv gives a nod for creation of 37 additional posts in Delhi State...

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L-G has repeatedly criticized the AAP govt for not constituting transparent and grievance-redressal bodies Delhi Lieutenant Governor (L-G) V K Saxena approved the proposal for...
2,482 grievances were registered by consumers against Ola and 770 grievances were registered against Uber in the month of April

Consumer protection body issues notice to Ola, Uber over violation of consumer rights

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Ola, Uber get notices for alleged 3,200 complaints in 1 month The Central Consumer Protection Authority (CCPA) on Friday issued notices to Ola and Uber...
All environmental claims shall be backed by verifiable evidence, and while making disclosures

Centre to crack down on firms making false eco-friendly claims on products

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Govt finalizes draft new guidelines to prevent cos from false pro-green claims New guidelines are being prepared by the Department of Consumer Affairs to protect...
CCPA took suo-moto cognizance of numerous complaints and issued notices to six online portals and five travel agencies directing them to immediately refund as per the SC's order

Govt directs travel portals to process refunds related to air tickets booked during Covid...

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Department of Consumer Affairs meets online travel aggregators on issues affecting consumer interest India’s Consumer Affairs Ministry on Wednesday directed online travel aggregators to process...
Associations have failed to comply with the previous order, leading to complete non-compliance, court granted them a final opportunity to submit affidavits within 4 days

Delhi HC imposes Rs.1 lakh each on restaurant associations for non-compliance of directions pertaining...

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Restaurant, hotel associations fail to comply with Delhi HC directions on service charge, to Pay Rs.1 lakh in fines The Delhi High Court has given...
Dark pattern refers to misleading offers which are given to consumers during online shopping, that tend to trap them into fraudulent or loss-making deals

Centre holds meeting with leading e-commerce entities aiming to curb malpractices in online shopping...

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Govt tells e-commerce platforms to check misleading offers on online shopping The Department of Consumer Affairs called the meeting with leading e-commerce platforms to discuss...
Department of Consumer Affairs closely monitored stock position of tur, urad dal through stock disclosure portal, reviewed on weekly basis with state govt

Centre imposes limit on tur, urad dal stocks of wholesalers, big chain retailers, millers,...

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Centre to impose stock limits on tur and urad dal till October 31 The Centre has imposed stock limits on tur and urad dal applicable...
The states were directed to conduct verification of stocks held by various entities and take strict action on undisclosed stocks under relevant sections

Conduct verification of pulses stocks and take action on the undisclosed: Centre to states

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Centre tells states to act against entities not disclosing dal stocks The Centre has directed the states to conduct verification of pulses stocks and take...
The guidelines are aimed at preventing individuals from misleading their followers when endorsing products or services and ensuring that they comply with the Consumer Protection Act and associated rules or guidelines

Centre issues strict guidelines on brand endorsements by celebrities, social media influencers

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Centre releases set of guidelines called 'Endorsements Know-hows' for celebrities, influencers, & virtual influencers on SM platforms On Monday, the Department of Consumer Affairs issued...
The e-commerce food business operators (FBOs) were also directed by the Department to transparently show consumers the breakup of all charges

Govt directs Swiggy, Zomato to furnish grievance resolution framework, submit plans in 15 days

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Swiggy and Zomato received over 3500 grievances On Monday, the Department of Consumer Affairs directed the Swiggy and Zomato to furnish, within 15 days, ways...
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