HDFC Bank customers in Chennai become ‘millionaires’ for few seconds due to technical glitch

Blaming it on a technical glitch, the bank said the issue was confined to certain accounts of some HDFC Bank branches

Blaming it on a technical glitch, the bank said the issue was confined to certain accounts of some HDFC Bank branches
Blaming it on a technical glitch, the bank said the issue was confined to certain accounts of some HDFC Bank branches

Display error hit HDFC Bank’s Chennai branch

On Sunday the technical glitch suffered by HDFC Bank Ltd puzzled the customers as several of them could see their bank balance in crores for some time.

The HDFC Bank customers had the fleeting fortune of being millionaires for a few hours as their account balances shot up to as much as Rs.13 crore overnight. The bank explained it as a technical glitch and promptly blocked the accounts to rectify the problem.

According to sources, several such cases were reported from the bank’s branch on Burkit Road in Chennai. A businessman, who has an account in the branch, saw his balance jump to Rs.13 crore.

A customer explained, “I didn’t receive any message stating that Rs.2.2 crores were credited to my account. I found this out only when I checked the balance in my account in the debit message. When I checked the balance through online banking, it also showed Rs.2.2 crore. I couldn’t perform any transactions after that.”

Bank officials said the problem surfaced after routine maintenance work was carried out on Saturday. “We detected the issue and blocked debit services of these accounts. It was a pan-India issue and more than 80 percent of it has been resolved. The issue was reported in around 10 percent of the bank’s branches in Chennai,” bankers said.

PGurus is now on Telegram. Click here to join our channel and stay updated with all the latest news and views

For all the latest updates, download PGurus App.

2 COMMENTS

  1. “Technical glitch” during maintenance .. that is funny.. if you carry out maintenance work on computers and servers installed in a Bank will it automatically do credit operation to the tune of 13 crores each to 100 random accounts ? It appears a large scale swindling operation was tried by way of hacking the system either within or from outside India. The Ministry of Finance, RBI, Enforcement Directorate, IT Dept. should investigate the matter thoroughly with the help of cyber crime prevention experts in NIA and CBI and find out the truth.

  2. Strange explanation of “maintenance” leading to crores of rupees in bank account. Something is not working or fishy in the system. Will someone tell the truth – how Rs. 10 becomes Rs. 10 crores ?

Leave a Reply to sreeram Cancel reply

Please enter your comment!
Please enter your name here