Display error hit HDFC Bank’s Chennai branch
On Sunday the technical glitch suffered by HDFC Bank Ltd puzzled the customers as several of them could see their bank balance in crores for some time.
The HDFC Bank customers had the fleeting fortune of being millionaires for a few hours as their account balances shot up to as much as Rs.13 crore overnight. The bank explained it as a technical glitch and promptly blocked the accounts to rectify the problem.
According to sources, several such cases were reported from the bank’s branch on Burkit Road in Chennai. A businessman, who has an account in the branch, saw his balance jump to Rs.13 crore.
A customer explained, “I didn’t receive any message stating that Rs.2.2 crores were credited to my account. I found this out only when I checked the balance in my account in the debit message. When I checked the balance through online banking, it also showed Rs.2.2 crore. I couldn’t perform any transactions after that.”
Bank officials said the problem surfaced after routine maintenance work was carried out on Saturday. “We detected the issue and blocked debit services of these accounts. It was a pan-India issue and more than 80 percent of it has been resolved. The issue was reported in around 10 percent of the bank’s branches in Chennai,” bankers said.
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