Officials assure no legitimate voter will be excluded from rolls
In a bid to promote transparency and address public concerns over the ongoing Special Intensive Revision (SIR) of electoral rolls in West Bengal, the Election Commission of India (ECI) has introduced a dedicated voter helpline — 1950, officials announced on Wednesday.
The helpline, along with a network of state and district-level contact centres, aims to make the revision process more accessible and accountable. Citizens can now call 1950 to raise queries, lodge complaints, or seek clarifications regarding voter registration and inclusion in the electoral rolls.
An EC official clarified that the SIR exercise is a routine revision process conducted across India, including in states like Bihar. “No legitimate voter’s name will be excluded.
The process is supervised directly by the Commission to ensure fairness and accuracy,” the official stated.
To strengthen voter outreach, the Commission has also activated the National Contact Centre, which operates daily from 8 am to 8 pm on the toll-free number 1800-11-1950, providing multilingual support and trained personnel to handle voter inquiries.
The ECI emphasized that its goal is to maintain a transparent and inclusive electoral process, urging all eligible voters to use the helpline for information, feedback, or grievance redressal. Each state and district election office has also been instructed to set up local contact centres to offer faster, language-specific assistance.
In addition, all queries and complaints will be recorded and tracked via the National Grievance Service portal, ensuring accountability and timely follow-up.
Citizens can also reach out directly to their Booth Level Officers (BLOs) through the ECINET platform or its mobile app, which allows direct interaction with election officials.
The Commission has directed all Chief Electoral Officers (CEOs), District Election Officers (DEOs), and Electoral Registration Officers (EROs) to ensure complaints are resolved within 48 hours.
The ECI further noted that voters can also email their concerns to complaints@eci.gov.in, adding that the new services are designed to supplement existing grievance mechanisms and strengthen voter confidence in the democratic process.
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Mumtaz Begum is worried.
SIR is dictorial & has likes of Nazi and attempt to run down constitution & dead man’s rights to vote and ancestral rights for voting on behalf of dead ancestors.
Love Mumtaz Begum survival skills
Shree Iyer to take a leaf from her life !!
PGURUS to learn from Mumtaz Begum
Will she ban PGURUS in West Bengal – time will only tell.
Mumtaz Begum is worried.
SIR is dictorial & has likes of Nazi and attempt to run down constitution & dead man’s rights to vote and ancestral rights for voting on behalf of dead ancestors.