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Consumer Protection Authority bars hotels and restaurants from levying service charges

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The new guidelines against ‘service charge’ Reacting to numerous complaints from consumers, India’s Central Consumer Protection Authority (CCPA) on Monday barred hotels and restaurants from...

Govt directs Swiggy, Zomato to furnish grievance resolution framework, submit plans...

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Swiggy and Zomato received over 3500 grievances On Monday, the Department of Consumer Affairs directed the Swiggy and Zomato to furnish, within 15 days, ways...

Consumer protection body issues notice to Ola, Uber over violation of...

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Ola, Uber get notices for alleged 3,200 complaints in 1 month The Central Consumer Protection Authority (CCPA) on Friday issued notices to Ola and Uber...

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