Forrester: Research shows one-third of firms will fail at anywhere work
According to international analysis agency Forrester, 100 percent of firms will fail at adjusting compensation through the post-pandemic surge.
The pandemic accelerated existing trends in remote work, e-commerce, and automation, with up to 25 percent more workers than previously estimated potentially needing to switch occupations.
It is projected that as the hybrid workplaces are set to redefine the future of work post-pandemic, one-third of companies will fail at meeting ‘anywhere work‘ goals, and it will not be the ‘Covid virus’ fault.
“Companies have a lot of decisions to make — about where people can work, what tools they should have available for work, and how managers can shift to becoming more like coaches than supervisors,” the report noted.
As the pandemic resets major work trends, HR leaders are rethinking workforce and employee planning, management, performance, and experience strategies.
Employees today want different things, improved resources to enable their success at work, and they may even want different outcomes for their careers. They see evidence suggesting that they can ask for and receive the reasonable things that they want.
Against this backdrop, just 48 percent of large organizations in the US have a dedicated programme for employee experience (EX).
“That number will rise to 65 percent as more executives watching their monthly quit rates go as high as 2 percent will suddenly become EX advocates of the highest order,” the report added.
The employee experience budgets will go up, so will investments in automation and robotics designed to complement the human workforce.
“A large company will even announce that it’s capping its human workforce at its current levels and instead, aiming to expand its capacity through automation and robotics,” according to Forrester.
Such a bold move, rather than signalling the dehumanization of the workforce, will represent a commitment to those who already work there, giving them enhanced roles as automation confers upon them the equivalent of work-ready superpowers, the report said.
The pandemic has increased the trend of employers playing an expanded role in their employees’ financial, physical and mental well-being. Support includes enhanced sick leave, financial assistance, adjusted hours of operation, and child care provisions. Some organizations supported the community by, for instance, shifting operations to manufacturing goods or providing services to help combat the pandemic and offering community relief funds and free community services.
[With Inputs from IANS]
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