Twitter can’t protect users from trolls & misinformation, insiders say

Twitter is down to less than 2,000 employees, from more than 7,500 just a few months ago, as Musk keeps on firing staff

Twitter is down to less than 2,000 employees, from more than 7,500 just a few months ago, as Musk keeps on firing staff
Twitter is down to less than 2,000 employees, from more than 7,500 just a few months ago, as Musk keeps on firing staff

Toxic trolls, disinformation left to thrive on Twitter under Musk

On Monday, the media reported that, as Elon Musk continues to lay off Twitter employees, the micro-blogging platform is now in no position to protect users from trolling, state-driven disinformation campaigns, and even child sexual exploitation.

Twitter insiders have told that tools to protect Twitter users from trolling and harassment are proving difficult to maintain with massive layoffs that have hit content safety, moderation, and policy teams hard.

Currently, Twitter is down to less than 2,000 employees, from more than 7,500 just a few months ago, as Musk keeps firing staff.

Hate is now thriving under Musk’s leadership, “with trolls emboldened, harassment intensifying and a spike in accounts following misogynistic and abusive profiles,” the report noted.

The BBC investigation revealed that child sexual exploitation is on the rise on Twitter and not being sufficiently raised with the law enforcement agencies as it used to be earlier.

The chaos has been created by the massive disruption in staffing, according to employees.

“A new person, without the expertise, is doing what used to be done by more than 20 people. That leaves room for much more risk and possibilities of things that can go wrong,” an engineer responsible for the computer code that makes Twitter work was quoted as saying.

Harassment campaigns aimed at curbing freedom of expression, and foreign influence operations — once removed daily from the platform — are going “undetected“, a recent employee was quoted as saying in the report. “Rape survivors have been targeted by accounts that have become more active since the takeover, with indications they’ve been reinstated or newly created,” the report mentioned.

Musk brought in engineers from the electric car company Tesla and asked them to evaluate the engineers’ code over just a few days before deciding who to sack. Code like that would take “months” to understand.

“Wherever he (Musk) goes in the office, there are at least two bodyguards — very bulky, tall, Hollywood movie-(style) bodyguards. Even when (he goes) to the restroom,” an employee said.

US Senator Ed Markey has also called on Musk to bring the accessibility team back as differently-abled people have reported increased difficulty and frustration using the platform.

“You recently eliminated Twitter’s Accessibility Team, which played a crucial role in developing and implementing essential features for Twitter users with disabilities,” he wrote to Musk.

Not surprisingly, “since you shut down Twitter’s Accessibility Team”, disabled users have reported increased difficulty and frustration using Twitter.

Musk just finished his fourth round of layoffs at Twitter, which impacted more than 200 employees like product managers, engineers, and several people in data science teams.

[With Inputs from IANS]

PGurus is now on Telegram. Click here to join our channel and stay updated with all the latest news and views

For all the latest updates, download PGurus App.

LEAVE A REPLY

Please enter your comment!
Please enter your name here